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Hello dear truerc!
I was discuss before with your support agent about my order #42711 (around 2 months ago).
In 26/11/2021 I was create a order with 2×4 truerc singularity antennas for DJI FPV Goggles and pay it.
Today 01/04/2022 and I still haven’t received my order.
Orders from USA eBay delivered to Russia without problems.
I receive a lot of parcels from the USA and all I get it (around 5 pieces per month, it’s not about sanctions against Russia. All parcels arrive through Finland, Lithuania and Latvia).
Your support agent know about my order with a tracking number UR426784726CA.
I am not a Russian, I am an Uzbek who living in Russia.
I would really like to receive your antennas and remain your customer.
Please, help me to solve my problem.
My letters to your e-mail hugo@truerc.ca is blocked (I see message “retry timeout exceeded”)
Bonjour M. Vityaev,
Nous sommes désolés pour cette situation, votre colis est revenue dans notre entrepôt. Je vous invite à communiquer avec valerie@truerc.ca, nous allons régler la situation.
au plaisir,
TrueRC Canada